If you need information on returns, exchanges or refunds read on:
We are happy to provide further 'fit' information over the phone if you would like to call prior to ordering online so please call us on 09 8152052
If your item arrives damaged or faulty please contact us as soon as possible. You will need to return it to us unused and in original packaging, so we can determine whether it can be replaced or refunded. This is in accordance with your rights and our obligations under the Consumer Guarantees Act. Your postage costs can also be reimbursed.
Any returns should be sent to Good Thing: 849 New North Road, Mt Albert, Auckland 1025
When returning any item to Good Thing we recommend you send it with a tracking number to avoid items getting lost in transit.