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Customer Reviews

Our customers are really important to us. We love to hear your feedback on the products you buy from our store and also how you enjoy your experience in-store and online and also how you rate our great customer service. The feedback helps us service our customers better. Thank you!
Based on 104 reviews

Cath Kidston A5 2024 Weekly Diary - Ditsy Floral

Gorgeous dress, even better service.

Dress is exactly as described and fit is awesome. The care taken with the service was even better. I didn't realise it came with a gift and the team at good thing reached out to let me know and help me choose. Great shopping experience thanks.

Love the fragrance and the feel on my skin
I used it on my recent trip to Europe.
Would definitely buy again and the colour green is a bonus!

Burgeon& Ball House Plant &Terrarium Tool Set

Given as a birthday gift earlier in the week My plant mad daughter was delighted with it

POM Top - Lily Fucshia Wrap
Sophie B.

Very pleased with item. Quick postage. Would definitely buy from you again

Rader. LED Tree - Large

Delighted with purchase, have got all three trees - large to ... to add to my Christmas collection
All started a couple.of years ago when my daughter gave me my first Rader tealight house for Christmas

My new favourite dress ….

This is such a flattering dress with a beautiful print! A great addition for your summer wardrobe. Thanks you Trace at Good Thing for your excellent service as always.

Love it!

We were after an easy to use, ascetically pleasing alarm clock so we could move away from having our phones in the bedroom. This works a treat and is small enough to leave space on the bedside table. Touch light for nighttime use, snooze if needed or a quick flip of the clock to turn it off. Super practical.

Love this bag!

This bag is the best weekend bag or plane carry on. You can adjust the ends down to tighten it up and make it more compact, plus it has a long strap too. And the nicest colour. 💗


Effective easy to use and clean

Dalston Tyler Top - Melon Flower
Ann M.
Nice top

Really like this as the style is flattering and looks nice with a long sleeved tee shirt underneath. Will also be cool and comfortable in summer on its own.


This shirt is a nice light weight, ideal for summer. Great to have shirts like these made of natural fibres rather than polyester - a good drape and yet cool and fresh.

Silk & Steel Superfine Mini Cutout Heart Necklace - Silver
Sarah T.
Best present!

This necklace is so gorgeous and perfect for my neices birthday!! Loved the complimentary gift wrapping too!

Elk Cila Knit Jumper - Pink Multi
D P.
Beautiful purchase with a lovely touch.

The jersey has a wide neck, any wider and it would be too wide for my liking, the knitted fabric exquisite, the colours vibrant. The service was prompt, jersey was carful and nicely packed, communication kind and personable. Thank you very much.

Fabulous service thank you

Woden Magda Low Waterproof Boot - Dark Olive
anna s.

Woden olive waterproof boot

Silk & Steel Luna Bracelet - Black Onyx/Gold
Ramona E.
Luna bracelet black

Amazing look and quality!

Elk Kabrit Cardigan - Cocoa
Ali I.
Elk Cardigan

Fast delivery, lovely customer service as usual and appreciative wee note inside package, always happy to support this store - Have had lots of compliments on the cardigan too 😀

G & E Candles

Discovered G&E products whilst down in Arrowtown. My most favorite is the Peony ....the rooms in my home have their beautiful aroma as one walks in.

Elk Krata Dress - Navy/Kombu Green Check
Susan P.
Elk Krata /dress

Love my purchase, have had numerous compliments when first wearing dress

Elk Odense Jacket - Black
Monique S.
If in doubt - get it!

This jacket is awesome. Goes with everything and so comfortable

Sophie Love This Shirt - White
Kathleen G.

Sophie Love This Shirt - White

Gift Voucher

I was delighted & surprised to receive a phone call checking whether the voucher was a gift & would i like the the name of the person on it . Very thoughtful service.

Great for the fire!

These long matches are so great for lighting the fire and candles. They also look stylish on your coffee table.
Im going to gift them too.

Good Thing Gift Voucher

It was my daughter's birthday on 24th April and I knew that she wanted some new Winter boots she'd seen at Good Thing. I went onto the website, purchased a Voucher, with the option to have it held at the store. It was quick and easy, plus so convenient. My daughter was able to afford the boots she really wanted for her birthday. Great service!